Rooftop units to home ACEmergency calls until 11 PM
Air conditioning repair and HVAC service in Winter Garden, FL
We handle air conditioning repair, replacement and maintenance in Winter Garden and across West Orange County, for homes and for the commercial buildings around them: apartment complexes, restaurants, shops and medical offices.
- Response
- Call back within the hour
- After hours
- Emergency calls until 11 PM
- We serve
- Commercial & residential
- Based in
- Winter Garden, FL
- 4.8on Google · 57 reviews
- 5.0on Facebook
- 20 yearsin the trade
- Licensed & insuredCAC1820983
Which building is yours?
Commercial HVAC for four kinds of building
Every kind of building has its own cooling problems. An apartment complex, a restaurant and a medical office run different equipment, can afford different amounts of downtime, and have a different person who signs off on the repair. Choose the one that looks like yours and we'll show you how we handle it.
- 01 Property managers One contact and one invoice for every property you manage. How we work with property managers
- 02 Restaurants We keep the kitchen's make-up air running and the dining room cool through the rush. How we work with restaurants
- 03 Retail A cool store keeps shoppers in longer, and we work within your landlord's rules and your hours. How we work with retail
- 04 Medical offices Clean, filtered air for patients, with the work scheduled around your clinic hours. How we work with medical offices
Four things, done properly
AC repair, replacement, maintenance and air quality
We do HVAC repair on systems that have stopped working, replace the ones that are worn out, and maintain the rest so they keep running. We also clean up the air inside your home or building. The same crew that works on a commercial rooftop unit services the AC beside your house.
- 01 AC Repair When it won't cool, ices up or trips the breaker. About AC Repair
- 02 AC Installation & Replacement A new system when repairs stop making sense. About AC Installation & Replacement
- 03 HVAC Maintenance A one-time tune-up to catch problems before summer. About HVAC Maintenance
- 04 Indoor Air Quality For dust, damp air, musty smells and allergies. About Indoor Air Quality
What happens when you reach out
What happens after you request service
There are three steps, and at each one you know what happens next and when.
- Tell us what's wrong The Request Service form takes about a minute. Tell us where you are, what the system is doing and when suits you, or just call and it works the same way.
- We get back to you within the hour We text or call with a time window and the name of the tech who's coming. Emergency calls are answered until 11 PM.
- The tech arrives, you approve first The tech diagnoses the problem first and then gives you a quote. Nothing gets replaced until you've said yes to the price.
Rather talk it through? (407) 558-0461 emergency calls until 11 PM
Maintenance plans
HVAC maintenance plans for homes and businesses
The cheapest repair is the one we catch in March. Florida runs an air conditioner ten months a year, and a plan means someone checks it before the heat arrives. We clean the coils, check the refrigerant and find the part that's about to fail while it's still cheap to replace.
- Caught early A weak capacitor or a slow leak shows up on a spring visit, long before the first 95° afternoon.
- Costs less to run A clean system with the right refrigerant charge uses less power, so the visit often pays for itself on the bill.
- On file Every visit is logged against your equipment, so the next tech starts with the history instead of a guess.
The owner's name is on the van
A family-run AC company based in Winter Garden
Mike Lowery has been in the trade since 2006, when he started alongside his grandfather. The person who quotes your job is the person responsible for it.
- Owner-run, localWe're based in Winter Garden, and the business is run by the man whose name is on the paperwork. Your call comes to our own office rather than a call centre or a franchise.
- Call back within the hourCall or send the form and we call you back within the hour with a real time for the visit.
- Ask for a tech by nameIf you had a tech you liked, ask for them by name when you call and we'll do our best to send them. We're a small crew, so you'll get to know the faces either way.
- 1-year labor and parts warranty on every installNew installs and replacements come with a year of labor and parts, plus a free maintenance visit. If something we installed gives trouble, we come back and fix it.
What people say after we leave
Google reviews from our customers
4.8on Google · 57 reviews
Read all the reviewsDefinition of quality and professionalism from beginning to end. They were quick to respond, diagnosed the issue and replaced my entire system all within 48 hours of me reaching out.
Tyler K.Google · 2025
Due to issues I’ve had with previous AC services I took the advice of other locals in my area and used Cloud 9. They now do my bi-annual maintenance and all my repairs.
Christine G.Google · 2024
When another company told us we needed $5k worth of repairs, I reached out to friends for a recommendation for a second opinion and found Mike with Cloud 9. He responded immediately, and quoted us less than $700.
Courtney A.Google · 2024
Where we go
Air conditioning service in Winter Garden and nearby towns
Our office is on Dillard Street in Winter Garden, and most of our calls come from the towns on this map. We go past its edges every week, and you hear back within the hour wherever you are.
- Winter Garden · home base AC repair, replacement, tune-ups and air quality in Winter Garden
- Ocoee AC repair, replacement, tune-ups and air quality in Ocoee
- Oakland AC repair, replacement, tune-ups and air quality in Oakland
- Windermere AC repair, replacement, tune-ups and air quality in Windermere
- Horizon West AC repair, replacement, tune-ups and air quality in Horizon West
- Clermont AC repair, replacement, tune-ups and air quality in Clermont
- Minneola AC repair, replacement, tune-ups and air quality in Minneola
- Apopka AC repair, replacement, tune-ups and air quality in Apopka
Not on the map? Tell us where you are and we'll say yes, or give you the name of someone closer. Call (407) 558-0461.
Questions
Common questions about AC repair and service
These come from homeowners with one condenser and from property managers with twelve. We've answered them the way we would on the phone, and the full list is on the FAQ page.
How fast can you get here?
You hear back within the hour with a time window and the name of the tech who's coming. How soon the van reaches you depends on the day and on what's already booked, but a house with no cooling in July doesn't wait for next week. Emergency calls are answered until 11 PM.
Why is my AC running but not cooling?
Most often the cause is airflow or refrigerant. A clogged filter or a blocked return starves the coil of air until it ices over and stops cooling, and a slow refrigerant leak does the same thing from the other side. Less often the outdoor unit has stopped while the indoor fan keeps running, which usually means a failed capacitor or a tripped breaker. Check the filter and the breaker first, and if neither is the problem, call for AC repair so a tech can put gauges on it.
Is it worth fixing my AC?
It depends on three things: the age of the system, what this repair costs, and what the next one is likely to be. A single part on a unit under ten years old is almost always worth fixing. A compressor or a coil on a unit past twelve, or a system still on R-22 refrigerant, usually isn't worth it, because that's like putting a new engine in an old car. We tell you which it is after the diagnosis, in writing, and the choice is yours.
Do I need a plan to call you for a repair?
No, anyone can call us for a repair. A plan is for people who would rather have their equipment checked before it fails than after.
Do I need to be there for the service visit?
For a house, yes: someone over eighteen who can let the tech in and say yes to the work. For a business, a contact who can approve the quote by phone is enough. Tell us who that is and where the access is when you request service, and the tech won't be standing at a locked door.
What if the job turns out bigger than the quote?
The tech stops and tells you before doing anything beyond the quote. You can approve the new price or decline it, and nobody carries on assuming you'd have said yes.
Ready when you are
Tell us what your system is doing and we'll tell you when we can be there.
The form takes about a minute to fill in. You hear back within the hour with a set time for the visit, so you know when to expect us.
- Mon–Fri8 AM–5 PM
- Sat–SunCall for availability
- Emergency calls answered until 11 PM
- ResponseCall back within the hour