Apartments, offices and HOA common areas · Emergency calls until 11 PM
HVAC for property managers in West Orange and south Lake County
We handle HVAC for property managers across West Orange and south Lake County. That covers the rooftop package units, split systems and thermostats behind every tenant call, on every building you look after. You hear back within the hour, the quote comes in writing, and nothing gets replaced until you've approved it.
- Response
- Call back within the hour
- After hours
- Emergency calls until 11 PM
- Quotes
- In writing, before any work
- Based in
- Winter Garden, FL
Every roof you answer for has equipment on it with its own history. We work on all of it: the rooftop units over the common areas, the split systems in the offices and the apartments, and the thermostats tenants keep adjusting.
We're based in Winter Garden and work across West Orange and south Lake County. Tell us how many buildings you have and where they are, and we'll start with the one giving you the most trouble.
- Where
- Winter Garden, Ocoee, Oakland, Windermere, Horizon West, Clermont, Minneola, Apopka and the towns between
- Buildings
- Apartment communities, office buildings, HOA and condo common areas, mixed-use
- Equipment
- Rooftop package units, split systems, thermostats & controls
The call you get, and the call you make back
HVAC problems property managers call us about
These are the problems you're most likely to call us about, with what we do about each one written beside it.
What goes wrongA tenant complaint at 7 a.m., and three more by nine.
What we doYou hear back within the hour
We call or text with a real arrival time and the name of whoever is coming, so you can tell the tenant something true before they call again.
What goes wrongSix roofs, six units, and nobody's sure what's up there.
What we doOne account for all of them
You get one point of contact and one invoice for every building you manage. Every visit is logged against the building and the unit, so the next call starts with the history.
What goes wrongA number you have to carry to an owner or a board.
What we doThe quote in writing, before any work
The quote says what's wrong, what it takes to fix and what it costs, with the repair-or-replace case if there is one. You can forward it to the owner or the board exactly as it is.
What goes wrongA unit that quits at six on a Friday with a building full of people.
What we doEmergency calls until 11 PM
Call the same number and you reach the same people. Tell us which building it is and what the unit serves, and we'll tell you when we can be there.
The work, roof by roof
HVAC services for property managers
These are the services that apply to your building, and what each one looks like there. Each one links to its own page with more detail.
- AC Repair A tenant call becomes a visit with a set time on it. We repair rooftop units, split systems and the thermostat somebody has reset again. About AC Repair
- AC Installation & Replacement When a unit is worn out, the quote for replacing it comes in writing, with the repair-or-replace case laid out so you can take it to the owner. About AC Installation & Replacement
- HVAC Maintenance We check every unit on every roof before the cooling season, on a schedule you don't have to keep track of. About HVAC Maintenance
One calendar for every roof
A maintenance plan for the buildings you manage
Put every unit on every building on one plan, and you always know what's up there, when we last saw it and what's due next.
- Visits
- Set per building: some twice a year, some quarterly
- Covers
- Every rooftop unit, split system and thermostat on each building you put on the plan
- You get
- Which building was seen, what was found and what's coming, so the owner's question has an answer
What people say after we leave
Google reviews from our customers
4.8on Google · 57 reviews
Read all the reviewsWe have used Cloud 9 ac once for our residence and on 2 different commercial properties. Nothing but professionalism! Highly recommend.
Larry R.Google · 2023
We hired these guys for Sprout and Bean | Play Café. They did an amazing job and were nice guys. Highly recommended.
Sprout & Bean Play CaféGoogle · 2026
I called Mike at Cloud 9 in a panic when my AC motor went out during this super hot summer, and he went above and beyond to find a part and get it installed quickly.
Shannon P.Google · 2023
Questions
HVAC questions from property managers
These are the questions we hear most from commercial customers, answered the way we’d answer them on the phone.
How fast do you respond to a commercial call?
You hear back within the hour with the name of whoever is coming and when they'll arrive. Emergency calls are answered until 11 PM.
Can you handle several buildings or stores for us?
Yes, several buildings can sit under one account, with one point of contact, one invoice and every unit on file. Tell us how many buildings you have and where they are, and we work through them starting with the ones causing the most trouble.
What do you need from us before the first visit?
We need the address of each building, how we get onto the roof, and who signs off on a quote. If you already have a list of the units and their ages, send it. If you don't, we make one on the first walk and you keep it.
Do we get a quote before any work starts?
Yes, you get the quote in writing. We explain what we found and write up what it takes to fix and what it costs. Nothing is done until the person who signs off has approved it, whether that's you, an owner, a board or a landlord.
For your building
Walk us through the building. The quote comes in writing.
We schedule the site visit around your business hours. No work starts until you've approved the number.
- Mon–Fri8 AM–5 PM
- Sat–SunCall for availability
- Emergency calls answered until 11 PM
- ResponseCall back within the hour