A technician in a cap and safety glasses testing the wiring of an outdoor condenser

Fewer breakdowns, fewer surprise bills · Emergency calls until 11 PM

HVAC maintenance plans for homes and businesses

Our HVAC maintenance plans put your equipment on a calendar, so it's cleaned and checked before the hot season and a failing part gets found before it quits. A plan can cover one house or every building you manage, and the plan quote comes in writing.

Get a plan quote or call (407) 558-0461

Response: Call back within the hour
After hours: Emergency calls until 11 PM
Quotes: Plan quotes in writing
Based in: Winter Garden, FL

Most July failures show up in April

Why an HVAC maintenance plan is worth having

In Florida an air conditioner runs about ten months a year. Most of what fails in July could have been found in April, and a plan means someone is there to look.

Fewer emergency calls

A capacitor reading low, a coil half-blocked, a drain line slowing down: the things that take a unit out on the first hot week all show on a spring visit. Caught in the spring, each one is a quick part swap, while in July the same failure becomes an emergency call on a Friday night.
Longer equipment life

A unit that runs with clean coils and a correct charge works less hard for the same cooling. That's the difference between replacing a unit early and replacing it when it's actually done.
Plan members go first

When the first hot week fills the phone, plan members are scheduled ahead of the queue, and a repair a plan visit turns up is quoted at a plan member's discount.

A technician holding a digital meter against the top of an outdoor condenser

The same list every time

What every plan visit includes

We follow the same list every time, on every system, so what's changed since the last visit is obvious and a failing part gets caught while it's still a small job.

Refrigerant pressures checked
Amp draws taken on the compressor and the motors
Indoor coil cleaned with a self-rinsing coil cleaner
Pan tablets in the drain pan to keep the line clear
Filter checked: changed on commercial visits, and at home if you leave one out for us
The whole system run and checked that it's working the way it should

A full coil clean or a chemical condenser cleaning is the only thing that's extra, and it's quoted first. If anything needs a repair, you get the number in writing before any work starts.

For a house, and for a building

Residential and commercial maintenance plans

We don't list prices because each plan is set for your equipment and the number of units, and the quote comes in writing after we've seen them. You pay once and the plan covers the whole year.

	Residential One home, one system or two	Commercial Set per property, for one building or every roof you answer for How a building plan works
Visits	One or two a year, depending on the system	Set per property. Some buildings are quarterly
Covers	The outdoor unit, the air handler and the drain	Every rooftop unit and split system on each building on the plan
Filters	Checked every visit, and changed if you leave one out for us	Checked and changed every visit, on every unit
Scheduling	Plan members go first when the season fills the phone	Plan members go first when the season fills the phone
Repairs	A plan member's discount, quoted in writing before any work	A plan member's discount, quoted in writing to whoever signs off
Between visits	Call our usual number and you hear back within the hour, with emergency calls until 11 PM	Call our usual number and you hear back within the hour, with emergency calls until 11 PM
Paying for it	One payment covers the year, and nothing bills automatically	One payment per property covers the year, and nothing bills automatically

A row of outdoor air-conditioning condensers on concrete pads along the side of a house

Many units, many properties, one calendar

Maintenance plans for commercial buildings

A plan for a building is the same checklist on every unit, on a schedule set for that property: twice a year for some, quarterly for others. Tell us how many roofs and where, and the plan quote covers all of them in writing.

Several properties, one account You get one point of contact and one invoice with every address on it. Each building's units are logged with their age and their history.
A report after every visit After every visit you get a written report of what we found, what we did and what to watch. You can forward it to an owner or a board without retelling the story yourself.
Scheduled around your hours We schedule plan visits early, late or between services, when the building is quiet. The people in it know ahead of time what's coming and when.

What people say after we leave

Google reviews from our customers

4.8on Google · 57 reviews

Read all the reviews

Quick and easy to schedule service. Honest and knowledgeable. We signed up for their yearly service plan.
Tana D.Google · 2023
Cloud 9 always does a great job. Reliable, consistent quality of work. They only recommend what you need when you need it. Don’t go anywhere else.
Lynne G.Google · 2026
Isaac came out today for my summer check up, on time, and answered all of my questions concisely and professionally. I highly recommend Cloud 9!
Bikerchick L.Google · 2025

Questions

Maintenance plan questions and answers

Here's what people ask before they sign up for a plan, from how it differs from a single tune-up to what happens when something breaks.

What's the difference between a plan and a tune-up?

A tune-up is a single visit that you book when you think of it. A plan puts the visits on a calendar, once or twice a year for a home and on a schedule set for each property for a building. Plan members also get priority when the season fills the phone, and a discount on repairs. The checklist is the same either way, but with a plan nobody has to remember to book it.

Do I need a plan to call you for a repair?

No, anyone can call us for a repair. A plan is for people who would rather have their equipment checked before it fails than after.

How do I pay for a plan?

You pay once, because a plan is a one-time payment that's good for a year. Nothing bills monthly and nothing renews by itself, and when the year is up we'll ask if you want another.

What happens if something breaks between plan visits?

You call the same number as always, and you hear back within the hour. Emergency calls are answered until 11 PM. Because the unit is on file, the tech starts with what we already know about it.

Does a plan cover repairs?

The plan is the scheduled visits and the checks that go with them. If a visit finds something that needs a repair, plan members get a discount on it, and you get the number in writing before any work.

Can you handle several buildings or stores for us?

Yes, several buildings can sit under one account, with one point of contact, one invoice and every unit on file. Tell us how many buildings you have and where they are, and we work through them starting with the ones causing the most trouble.

Maintenance plans

Put the equipment on a schedule and the surprises off it.

Tell us what you have and how many sites. The plan quote comes back in writing.