Cloud 9 AC Services
Call Request Service

What people say after we leave · Emergency calls until 11 PM

Cloud 9 AC reviews from our customers on Google

These Cloud 9 AC reviews all come from Google, where each one sits under the reviewer's name and we can't edit it. We gathered them here so you can read them in one place: the repairs, the replacements, the plans, and the two commercial properties that trusted us with their tenants' comfort.

Response
Call back within the hour
After hours
Emergency calls until 11 PM
Quotes
In writing, before any work
Based in
Winter Garden, FL

Commercial buildings

Reviews from businesses and property owners who had us on their roof.

  • We hired these guys for Sprout and Bean | Play Café. They did an amazing job and were nice guys. Highly recommended.

    Sprout & Bean Play Café Google · 2026

  • We have used Cloud 9 ac once for our residence and on 2 different commercial properties. Nothing but professionalism! Highly recommend.

    Larry R. Google · 2023

AC repairs

Reviews from customers whose AC stopped cooling and needed a repair. Most of our reviews are about a repair like this.

  • Amazingly kind and amazingly efficient company! They come out same day and truly know what they’re doing! Can’t recommend them enough!

    Josh K. Google · 2026

  • I can’t recommend Cloud 9 enough! They were very responsive, professional and prompt when I had to have my compressor replaced. They also were the lowest prices. Amazing experience and will definitely use them again in the future.

    Patrick R. Google · 2026

  • I had a great experience with Cloud9 AC Repair! They were professional, responsive, and honest from start to finish. The technician arrived on time, explained everything clearly, and fixed the issue quickly without trying to upsell.

    Rina P. Google · 2026

  • I’ve been using Cloud 9 A/C Services since I purchased my home, and they’ve consistently delivered exceptional service. Every time I reach out, they respond quickly and have a technician at my door within hours.

    Adria H. Google · 2025

  • Highly recommend. Called them today at 2pm to come and clear my AC drain because it was clogged. The tech. arrived by 3:45pm and was able to clear the drain. He was very friendly, knowledgeable and engaging to share what was being done. Best part is being able to support local business and found their rates to be fair/in market.

    B. Magalhàes Google · 2025

  • The company we got it from was closed when I tried to call so a relative recommended these guys. Long story short they had our ac fixed by the next morning.

    Ej E. Google · 2025

  • Contacted Mike and within a day he got me on the schedule. Cody was my technician and he did a great job finding the issue and explaining it to me as well. Highly recommend.

    Antonio R. Google · 2024

  • Cody at Cloud 9 is fantastic! He did an amazing job fixing our AC. Quick, efficient, and super friendly, he turned a stressful situation into a cold breeze.

    Bryan W. Google · 2024

  • When another company told us we needed $5k worth of repairs, I reached out to friends for a recommendation for a second opinion and found Mike with Cloud 9. He responded immediately, and quoted us less than $700.

    Courtney A. Google · 2024

  • AC wasn’t blowing cold. Called and had a tech same day. Very friendly, knowledgeable, and all with a fair price. Thank you!

    Frank E. Google · 2024

  • Professional, prompt, and precise. This is the second time using Cloud 9 and I won’t look any further. Mike sent Cody out and he dialed into the issue to get us up and running in no time. Highly recommend!

    Harry L. Google · 2024

  • Above and beyond great service. Thank you Cody for the rescue. I would highly recommend them.

    Lorraine T. Google · 2024

  • Amazing service! They were able to get out to me within only a couple hours of getting in touch with Mike. Cody was my technician and was great. He was able to fix the AC in about 20 minutes when another company said the only option was to replace it. Highly recommend to anyone needing maintenence.

    Tony C. Google · 2024

  • Amazing service! Mike is the man! Came home around 830 and AC was blowing hot. He had someone out to my house by 915! Texted the next day to make sure all was good. Highly recommend.

    Chris Google · 2023

  • Highly recommend Cloud 9. Friendly, professional, and helpful when I had an issue with my A/C.

    Dan C. Google · 2023

  • Very professional and knowledgeable and had my system back up and running in no time! Highly Recommend.

    Dan V. Google · 2023

  • Mike answered my call at 8am and had a tech (Cody) out same day.

    Danielle N. Google · 2023

  • Cody at Cloud9ACService did an excellent job getting my AC fixed, between the pricing and getting the job done same day, I couldn’t ask for better service. Thank you again!

    Garrett J. Google · 2023

  • Highly recommend Cloud 9 AC! They are reliable and efficient! Cody is an amazing technician! He knew what the problem was right away with my a/c unit & fixed it promptly! He was also very courteous!

    Laura B. Google · 2023

  • I have used Cloud 9’s service for repairs on two separate occasions now. They were able to fit me in within a few hours and the service was friendly, professional, and quickly completed. Cody was able to identify the issue and had the parts to fix it immediately. I would recommend this business and use them again in the future!

    Mary Katherine W. Google · 2023

  • I called Mike at Cloud 9 in a panic when my AC motor went out during this super hot summer, and he went above and beyond to find a part and get it installed quickly. We were so grateful for his professional manner and good communication. Thanks for saving the day, Mike!

    Shannon P. Google · 2023

  • Cloud 9 is great! Mike is very responsive and professional and Cody is a great technician. He was able to identify and fix my problem when another AC company couldn’t. Price was reasonable and I highly recommend them!

    Gui C. Google · 2022

  • I called Cloud 9 at 9:27am on a Wednesday and reached Mike on the first ring. He had me text name and address to him and he would send a tech to our home shortly. Cody, the technician, showed up at 11:00am on the dot.

    Laura H. Google · 2022

  • I was having an issue with our AC and I wanted to use a local, family run business so I called Cloud 9 AC Services. Boy, I’m so happy that I did!

    Nancy L. Google · 2022

  • I called Cloud 9 AC services on a Thursday morning because my house wasn’t cooling sufficiently at nighttime. They sent out a tech within 3 hours of the call and he quickly assessed, diagnosed and fixed the issue we were having.

    Nick P. Google · 2022

New AC systems

Reviews of a full system replacement, from the quote to the second summer.

  • Just had both of my A/C units replaced by Cloud 9 and I’m certain that they are the best HVAC company in Orlando! Cody gave us a great deal a Jason and Alex did a perfect job of getting them installed. If you need repairs, replacement or an annual maintenance plan you should definitely give them a call. You will not be disappointed!

    David R. Google · 2026

  • 2026 update: still a 5-star, top shelf business! Cloud 9 replaced our entire unit in 2025 and we’ve had zero issues over two summers.

    Kelly J. Google · 2026

  • They replaced my ac with a superior system at a much better price than multiple other vendors. Service is good and when you call for service, you are speaking with the owner.

    David B. Google · 2025

  • Can I just say this company is amazing!! I had Issac come out today and what a polite and knowledgeable young man. They came out the next day and will be installing a new unit next week. Can’t wait! Thank you all. Amazing company!!

    Karen B. Google · 2025

  • Definition of quality and professionalism from beginning to end. They were quick to respond, diagnosed the issue and replaced my entire system all within 48 hours of me reaching out.

    Tyler K. Google · 2025

  • We’ve had 5 units installed between us family and neighbors. Professional, honest, and just good people. Hard to find these days!

    Brian B. Google · 2023

Maintenance & plans

Reviews from customers on a maintenance plan and those who booked a check-up.

  • Cloud 9 always does a great job. Reliable, consistent quality of work. They only recommend what you need when you need it. Don’t go anywhere else.

    Lynne G. Google · 2026

  • Great company! I used them when I had my A/C unit go down. They were out to my house quickly and got the issue fixed even quicker! Isaac came out today for my summer check up, on time, and answered all of my questions concisely and professionally. I highly recommend Cloud 9!

    Bikerchick L. Google · 2025

  • Due to issues I’ve had with previous AC services I took the advice of other locals in my area and used Cloud 9. They now do my bi-annual maintenance and all my repairs.

    Christine G. Google · 2024

  • Quick and easy to schedule service. Honest and knowledgeable. We signed up for their yearly service plan.

    Tana D. Google · 2023

How we work

Reviews about scheduling, the office and the team, rather than one particular job.

  • Had a great experience with Cloud 9 AC today. They arrived on time, did an amazing job, and charged a very fair price for the amount of work completed. Professional, honest, and easy to work with from start to finish. I highly recommend them for any AC needs!

    Kendrick M. Google · 2026

  • Prompt response time and Isaac was professional and explained exactly what he was doing. Appreciate the professional service.

    Jessica P. Google · 2025

  • Fast and reliable, friendly and thorough. I would definitely recommend to any one who needs some HVAC work done.

    Warren V. Google · 2024

  • First time using Cloud 9 today and I am “wowed”. From scheduling the appointment until the end, I received nothing but stellar service. They make scheduling so simple. Everyone is professional and kind, even to my kitties.

    Amanda A. Google · 2023

  • Quick response time and great service @ a reasonable price!!

    Jane G. Google · 2023

  • Thank you so much for the amazing job you did for my family. You all were very professional and courteous. You will definitely be called the next time we have any issues.

    Laura M. Google · 2023

  • Grateful for Cloud 9 AC. They came out quickly when I needed help for a client. They were reasonable & I will definitely use and refer them again.

    Mindy C. Google · 2023

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  • Mon–Fri8 AM–5 PM
  • Sat–SunCall for availability
  • Emergency calls answered until 11 PM
  • ResponseCall back within the hour